When planning a new phone system or upgrading a legacy system it’s worth putting the time in to map your requirements first.
VoIP is the future of business communications. It can be up to 60% cheaper than a traditional phone system, it’s quickly and infinitely scalable and includes a huge range of advanced features not available on traditional phone systems.
However before approaching solution providers take some time to answer the following questions and build your list of requirements.
What type phone system are you currently using? Traditional phone or VoIP phone?